Booking Terms & Conditions

Enquiries

For pricing and availability and any other questions relating to your stay at Coastwatch Cottage please telephone Nigel on 01953 603413 or 07799 825799 or email: info@coastwatchcottage.co.uk

Booking Your Stay

A deposit equal to 30% the cost of your stay is payable at the time of your booking, with the balance paid 6 weeks before your visit (cheques and bank transfers welcome).

All last minute bookings must be paid in full by bank transfer.

Cancellations

In the unlikely event you may need to cancel your holiday, all payments remain non-refundable unless the owner or holiday maker finds another guest for the whole of your reservation prior to the start of your booking. Please ensure you inform the owner as soon as you know you need to cancel so that your booking dates can be offered for resale.

Holiday Insurance

For your own peace of mind you should protect your holiday plans by taking out your own holiday and travel insurance. The owner accepts no responsibility for any loss or damage to guests possessions or luggage items during your stay.

Breakages & Damage

Guests are asked to report all breakages and damage to the owner, who may require a contribution to cover the cost of replacement. All unreported breakages, damage or missing items must be paid for by the guest. The person responsible for making the reservation shall be held accountable for all persons in their party.

Lost Property

All items found in the cottage after a guests departure shall be put away by the cleaning staff and kept for a period of one month. Any lost items should be reported to the owner as soon as possible so that a search of the cottage can be made. It is the responsibility of guests to arrange collection of all items left behind. Unclaimed items may be donated to charity.

Disclaimer

All property descriptions/photographs are correct at the time of going to press and the owner reserves the right to change/update or exchange any fixtures, fittings and items of furniture and equipment within the cottage.

Any item of furniture, fixtures or equipment for the use of guest's found not to operate correctly should be reported as soon as it becomes apparent. A reasonable attempt by an engineer will be made to fix or replace said item during a guest's stay or as soon as is reasonably practical. The owner or appointed persons shall not enter the premises unless invited or allowed to do so by the party occupying the cottage.

The owner accepts no responsibility for any incident beyond their control which inhibits access to or enjoyment of any utility, right or service for the duration of a guest's stay. The owner shall not be expected to compensate any losses suffered or expenses incurred.

Any guest not showing reasonable care for the premises, facilities or equipment, including anti-social behaviour, shall be reported to the relevant authority and may be asked to leave with immediate effect.